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      FAQ

What are your hours?

 Fast Trac Carwash is open 7 days a week all year long, except Christmas, Thanksgiving & Easter. 8am to 8 pm.

 

How long does it take to get a car wash?

Unlike carwashes typically found at gas stations, Fast Trac Carwash uses a conveyor that keeps cars moving even if there are a few cars in line. The entire wash cycle lasts no longer than THREE MINUTES and since there is no waiting for the car in front of you to finish, you will rarely spend more than five minutes from the time you pull in to when you are back on your way.

 

Do you use brushes? Are you touchless?

 Fast Trac Carwash systems are "brushless" and utilize only soft-cloth and are safer on your cars finish than hand-washing or "touchless" systems that may use harmful chemicals. Fully automated and computerized, the high quality system is categorized as an exterior conveyor wash. The customer stays in the vehicle while being automatically guided through the tunnel where the vehicle is soaked, soaped, washed, polished, rinsed with spot-free water and blown dry all in a matter of minutes.

 

Do you accept Credit/Debit Cards for payment?

Fast Trac Carwash accepts Discover, Visa, Mastercard and American Express as well as any debit card with a Visa or Mastercard logo on it. We also accept cash up to $20.00 bills, but not personal checks.

 

What is a Clean Car Guarantee?

Our clean car guarantee means that if you are not completely satisfied with your wash, we will immediately rewash your car at no additional charge. This offer is only valid at the time of your original visit and with a your original reciept.

 

Why is my car still wet after the dry cycle?

At Fast Trac Carwash we use powerful dryers or "blowers" at the end of the wash cycle to remove most of the water used to rinse the car in the car wash. There will, however, always be some amount of water left on the car. Because we use a Spot Free Rinse comprised of pure water from our Reverse Osmosis filtration system, any remaining water left on the car will dry within minutes with minimal or very little spotting on your car. PLUS we provide towles for you to use for any final detailing !

 

How do I cancel my Unlimited Membership?

You may cancel your membership in the Fast Pass Unlimited Wash program at any time. If you are interested in canceling your membership, you may do so at any time proir to you renew date. Just stop in and let an attandant know you wish to cancel. We will give you a receipt showing your plan has been discontinued .

 

Are the vacuums really free?

Yes. The self serve vacuums at all Fast Trac locations are always free for our customers when you purchase a car wash. Vacuuming without a wash purchase cost $3.oo

 

Is my vehicle too tall?

While each location may vary slightly, generally the height of your vehicle can not exceed seven feet, two inches.

 

I have a bug shield or other non-factory items. Is it safe?

We have many customers who have after-market products such as these that come through the wash regularly. Having said that, we cannot guarantee that yours will be OK. We only guarantee vehicles and parts that are factory installed and less than 5 years old in accourdance with our disclaimer policies posted before you enter the wash tunnel.

 

Why do I have to clean out my truck bed before going through the wash?

Debris that is left in truck beds can cause damage to your vehicle as well as the car wash equipment if not removed prior to entering the car wash. This debris might either get caught in the cloth or be blown back onto the car and cause scratching to your car or the cars that follow.

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